Dealing with stakeholders

Rusagro Group understands how important it is that its employee can ensure amiable interaction and effective and transparent communication with customers, partners and contractors. Rusagro employees adhere to the principles of mutual respect, professionalism, honesty and openness, subject to the constraints imposed by the Group’s internal documents. The Company endeavours to actively support feedback and take into account the needs of its partners and customers. Rusagro employees follow ethical standards and internal corporate standards, helping to build up trust and improve the Group’s reputation. Provisions regarding the Group’s approach to collaborating with stakeholders from a staff standpoint are intended to be incorporated into the Code of Business Conduct and Ethics.